Taxi Murfreesboro TN

What to do when your taxi company gets bad reviews.

It never ceases to amaze me how eager people are to write a bad

review on taxi service. Almost all the time taxi drivers are trying

hard to fight traffic and obsticles to get a passenger to the airport

or their job. Most of the time these drivers have provided safe

rides. This has not convinced the customer to even think about

writing a good review.

The first step in eliminating bad taxi reviews is to "flag as

inappropriate". You can contact the search engine this way and if

they find the review in violation of the terms they will remove it.

Boro Cab in Murfreesboro TN has experienced some of this by its

competitors. The other cab companies try to discredit the

company by making false accusations of bad cab service. Boro

Cab prides itself on clean non smoking taxis, and professional

drivers. It is devestating to the reputation of the company and in

some cases the bad review will not be removed. If the reviewer

has followed the guidelines then it is assumed that the review is

legitimate. In cases like this it may be necessary to close the

listing and start from scratch. No review is better than a bad one.

The dispatcher is like the front line to the negative feedback from

a customer. The dispatcher may appear to be rude at times

because it is a very stressful job. With long hours and many tasks

to complete during a shift the dispatcher will sometimes be the

cause of the bad review. Once again Boro Cab has polite

professional staff and has reviews reflecting these attributes.

The best thing to do is just give good service wether it be a taxi

cab, car service or limo. The chances of getting a bad review will

be lessened even though there will be those people who you can't

please no matter how hard you try!